一、supportconfig的安装
可以通过yast进行安装,也可以通过zypper命令进行安装,安装命令如下:
直接使用源进行安装
代码如下
#zypperinstallsupportutils
也可以将rpm包下载下来使用yast进行安装或者在yast的管理界面里查找安装
#yastinstallsupportutils-xxx.rpm
注:根据系统的版本不同,包名也可能是supportconfig。
安装完成后可以使用rpm-qlsupportutils查看包中具体包含的文件信息,如下:
代码如下
#rpm-qlsupportutils
/etc/sche alth.conf
/etc/supportconfig.conf
/sbin/chkbin
/sbin/supportconfig
/usr/bin/sche alth
/usr/share/man/man5/supportconfig.conf.5.gz
/usr/share/man/man8/chkbin.8.gz
/usr/share/man/man8/supportconfig.8.gz
注:上面的结果是在suse11sp1企业版上的测试的结果,在opensuse13上目录结构会略有不同,其上使用的是新版本的supportconfig。
二、supportconfig用法
以下是supportconfig的帮助输出
代码如下
#supportconfig-h
=============================================================================
SupportUtilities-Supportconfig
ScriptVersion:2.25-197
ScriptDate:20100402
=============================================================================
Usage:supportconfig[OPTION[OPTION。。。]]
-hThisscreen
-AActivatesallsupportconfigfunctionswithadditionalloggingandfull
rpmverification.
-B《string》Customtarballfilenameelement
-CCreatesanewdefault/etc/supportconfig.conf
-DUsedefaults;ignore/etc/supportconfig.conf
-E《string》Contactemailaddress
-FDisplayavailablesupportconfigfeaturekeywords(case-sensitive)used
with-iand-x
-G《gpg_uid》TheGPGrecipient‘suserIDusedtoencryptthesupportconfigtarball
-H《number》LimitnumberofincludedHAPolicyenginefiles
-I《number》Defaultlogfilelinecount
-LCreateafullfilelistingfrom’/‘
-M《string》ContactterminalID
-N《string》Contactname
-O《string》Contactcompanyname
-P《string》Contactphonenumber
-QRuninsilentmode
-R《path》Logoutputdirectory
-S《number》LimitnumberofincludedSARfiles
-T《seconds》Binaryexecutiontimeout
-U《URIstring》SetsuploadtargetURLandinitiatesanupload,supported
servicesinclude:ftp,scp,http,https
-M《string》ContactstoreID
-X《number》Maxsystemlogslinecount
-aUploadthetarballtothespecified alternatetargetVAR_OPTION_UPLOAD_ALT
-bScreenbuffermode
-dExcludedetaileddiskinfoandscans
-eSearchrootfilesystemforeDirectoryinstances;-Limplied.Bepatient.
-fFromdirectory.Don’tcollectreportfiles,justusefilesinthat
directory.
-gUsegzipinsteadofthedefaultbzip2compression.
-i《keywordlist》
Includekeywords.Acommaseparatedlistoffeaturekeywordsthatspecify
whichfeaturestoinclude.Use-Ftoseealistofvalidkeywords.
-lGathersadditionalrotatedlogs
-mOnlygatheraminimumamountofinfo:basicenv,basiche alth,hardware,
rpm,messages,y2logs
-oTogglelistedfeaturesonoroff
-pDisableallplugins
-qAddauuidtothetarballfilenametoensureuniqueness
-r《srnum》
IncludestheNovell11digitservicerequestnumberwhenuploading
thetarballtoNovell
-sIncludefullSLPservicelists
-tTargetdirectory.Justsavelogfileshere,donotcreatetarball.
-uUploadthetarballtothespecifiedVAR_OPTION_UPLOAD_TARGET.
-vPerformsanrpm-VforeachinstalledrpmNOTE:Thistakesalongtime
tocomplete
-x《keywordlist》
Excludekeywords.Acommaseparatedlistoffeaturekeywordsthatspecify
whichfeaturestoexclude.Use-Ftoseealistofvalidkeywords.
-yOnlygathertheminimumy2logfiles.
UseCtrl-totryandskipafunctionthatishanging.
-----------------------------------------------------------------------------
NOTE:
Thistoolwillcreateatarballinthe/var/logdirectory.Pleaseattach
thelogfiletarballtoyouropenService.RequestatthefollowingURL:
https://secure-support.novell.com/eService_enu
IfyoucannotattachthetarballtotheSR,thenemailittotheengineer.
Pleasesubmitbugfixesorcommentsvia:
http://en.opensuse.org/Supportutils#Reporting_Bugs
=============================================================================
SupportUtilities-Supportconfig
ScriptVersion:2.25-197
ScriptDate:20100402
=============================================================================
默认supportconfig或supportconfig-A执行后会将收集后的结果打包为一个nts_主机名_日期.tbz文件,同时会生成一个以该文件名加.md5后缀的文件。
上一页1234下一页共4页 三、supportconfig常用示例
1、supportconfig-A收集所有日志
代码如下
#supportconfig
=============================================================================
SupportUtilities-Supportconfig
ScriptVersion:2.25-290
ScriptDate:20110714
=============================================================================
Gatheringsysteminformation
DataDirectory:/var/log/nts_361way.com_140825_1504
BasicServerHe althCheck.。。Done
RPMDatabase.。。Done
BasicEnvironment.。。Done
BasicHe althReport.。。Done
SystemModules.。。Done
MemoryDetails.。。Done
DiskI/O.。。Done
YaSTFiles.。。Done
Auditing.。。Done
CrashInfo.。。Done
NTP.。。Done
PROC.。。Done
BootFiles.。。Done
SLERT.。。Skipped
Updates.。。Done
SMT.。。Skipped
NovelleDirectory.。。PleaseWait.。。Skipped
NovellLUM.。。Skipped
NovellNCP.。。Skipped
NovellNSS.。。Skipped
NovellDFS.。。Skipped
NovellSMS.。。Skipped
NovellNCS.。。Skipped
NovellAFP.。。Skipped
NovellCIFS.。。Skipped
NovelliManager.。。Skipped
HACluster.。。Skipped
OCFS2.。。Skipped
DRBD.。。Skipped
PAM.。。Done
LDAP.。。Done
CIMOM.。。Done
OpenFiles.。。Done
Environment.。。Done
ETC.。。Done
SYSCONFIG.。。Done
SYSFS.。。Done
SystemDaemons.。。Done
CRON.。。Done
AT.。。Done
UDEV.。。Done
LVM.。。PleaseWait.。。BaseDetailDone
EVMS.。。Skipped
SoftwareRaid.。。Done
Multipathing.。。Done
Networking.。。Done
Web.。。Done
InfiniBand.。。Done
DNS.。。Done
DHCP.。。Done
SLP.。。Done
SSH.。。Done
iSCSI.。。Done
Samba.。。Done
NFS.。。Done
AUTOFS.。。Done
SARFiles.。。Done
AppArmor.。。Done
Xen.。。Done
KVM.。。Done
X.。。Done
Printing.。。Done
SMARTDisks.。。Excluded
Hardware.。。PleaseWait.。。Done
FileSystemList.。。Skipped
SupportabilityAnalysis.。。PleaseWait.。。Done
SystemLogs.。。Done
CreatingTarBall
==[DONE]===================================================================
Logfiletarball:/var/log/nts_361way.com_140825_1504.tbz
Logfilesize:4.0M
Logfilemd5sum:484b111cda54ca04419facd82a1da7d7
PleaseattachthelogfiletarballtoyouropenServiceRequestatthe
followingURL:
https://secure-support.novell.com/eService_enu
Youcanalsouploadthetarballtoftp.novell.com/incoming,orjustuse
supportconfig-ur《srnum》,touploadthetarballautomatically.
IfyoucannotattachthetarballtotheSR,thenemailittotheengineer.
=============================================================================
其他常用用法:
//以最小选项搜集所需的信息
#supportconfig-m
//在输出中包含附加的联系人信息
#supportconfig-Etux@example.org-NTuxPenguin-OPenguinInc.。。。
//要查看完整的功能列表
#supportconfig-F
//仅收集某个模块的用法,如LVM相的信息
#supportconfig-iLVM
//-x的功能与-i刚好相反,是排除某个模块不收集
#supportconfig-xLVM
//使用-Uurl可以将收集的结果上传到服务器上,直接的服务有ftp,scp,http,https,如:
#supportconfig-A-Uhttp://www.361way.com/files/
具体可以参看官方的常用的supportconfig选项 部分。
supportconfig收集的系统健康报告:
代码如下
#supportconfig-A
#cd/var/log
#tarjxvfnts_361way.com_140825_1504.tbz
#morebasic-he alth-report.txt
#==[Command]======================================#
#/usr/bin/sche alth-q
######################################################################
SupportconfigHe althCheckReportToolv1.00-5
DateChecked:09/12/1404:40:37
######################################################################
He althCheckFiles[Green]
ProcessesWaitingforRunQueue[Green]
KernelTaintStatus[Red]
KernelTainted:64》0
CPUUtilization[Green]
InterruptsPerSecond[Green]
ContextSwitchesPerSecond[Green]
FreeMemoryandDiskSwapping[Green]
UsedDiskSpace[Green]
UninterruptibleProcesses[Green]
ZombieProcesses[Green]
######################################################################
Status:RedFlag
Checked:/var/log/nts_361way.com_140825_1504/basic-he alth-check.txt
Report:/var/log/nts_361way.com_140825_1504/basic-he alth-report.txt
######################################################################
上面的报告中,我们发现kernelTainted状态为red,该处是通过cat/proc/sys/kernel/tainted进行判断的,如果值不为0,则是内核受到污染,显的值不同,具体可以参看/usr/src/linux/Documentation/sysctl/kernel文件(具体的值不一样,代表的意义也不一样)。64报红是由于加载了非系统官方或非开源的模块所致(Unsupportedmodulesloaded)。
四、supportconfig配置文件
supportconfig的默认配置文件是/etc/supportconfig.conf,其默认内容如下:
代码如下
#cat/etc/supportconfig.conf
####################################
#DefaultOptions
####################################
OPTION_AFP=1
OPTION_APPARMOR=1
OPTION_AUDIT=1
OPTION_AUTOFS=1
OPTION_BOOT=1
OPTION_CHKCONFIG=1
OPTION_CIFS=1
OPTION_CIMOM=1
OPTION_CRASH=1
OPTION_CRON=1
OPTION_DFS=1
OPTION_DHCP=1
OPTION_DISK=1
OPTION_DNS=1
OPTION_EDIR=1
OPTION_ENV=1
OPTION_ETC=1
OPTION_EVMS=1
OPTION_HA=1
OPTION_HCREPORT=1
OPTION_IB=1
OPTION_ISCSI=1
OPTION_LDAP=1
OPTION_LUM=1
OPTION_LVM=1
OPTION_MEM=1
OPTION_MOD=1
OPTION_MPIO=1
OPTION_NCP=1
OPTION_NCS=1
OPTION_NET=1
OPTION_NFS=1
OPTION_NSS=1
OPTION_NTP=1
OPTION_OCFS2=1
OPTION_OFILES=1
OPTION_PAM=1
OPTION_PRINT=1
OPTION_PROC=1
OPTION_SAM=1
OPTION_SAR=1
OPTION_SLERT=1
OPTION_SLP=1
OPTION_SMART=0
OPTION_SMB=1
OPTION_SMS=1
OPTION_SMT=1
OPTION_SRAID=1
OPTION_SSH=1
OPTION_SYSCONFIG=1
OPTION_SYSFS=1
OPTION_UDEV=1
OPTION_UP=1
OPTION_UPD=1
OPTION_WEB=1
OPTION_X=1
OPTION_XEN=1
ADD_OPTION_EDIR=0
ADD_OPTION_FSLIST=0
ADD_OPTION_LOGS=0
ADD_OPTION_MINDISK=0
ADD_OPTION_MINYAST=0
ADD_OPTION_RPMV=0
ADD_OPTION_SLP=0
VAR_OPTION_BIN_TIMEOUT_SEC=300
VAR_OPTION_CONTACT_COMPANY=
VAR_OPTION_CONTACT_EMAIL=
VAR_OPTION_CONTACT_NAME=
VAR_OPTION_CONTACT_PHONE=
VAR_OPTION_CONTACT_STOREID=
VAR_OPTION_CONTACT_TERMINALID=
VAR_OPTION_CUSTOM_ARCH=
VAR_OPTION_GPG_UID=
VAR_OPTION_LINE_COUNT=500
VAR_OPTION_LOG_DIRS=/var/log/tmp
VAR_OPTION_MSG_MAXSIZE=500000
VAR_OPTION_PENGINE_FILES_LIMIT=250
VAR_OPTION_SAR_FILES_LIMIT=30
VAR_OPTION_SBM=0
VAR_OPTION_SILENT=0
VAR_OPTION_UNIQUE_FILE=0
VAR_OPTION_UPLOAD_ALT=‘https://secure-www.novell.com/upload?appname=supportconfig&file={tarball}’
VAR_OPTION_UPLOAD_TARGET=‘ftp://ftp.novell.com/incoming’
配置文件中列出了默认收集的模块信息,公司信息、邮件、电话及上传的服务器目录等。
五、supportconfig总结
supportconfig是使用shell编写的一个功能十分强大的工具,具体可以通过vim/sbin/supportconfig查看。同时,由于linux命令上的通用性,我们甚至可以很简单的进行修改后将其移植到其他linux发行版上。不过显然这是没必要的,因为还有一个比较通的用的开源工具sosreport和其作用差不多,而其适用性更强。
supportconfig在Linux系统的安装使用就介绍到这里了,supportconfig的用法还有很多,用户可根据本文的方法举一反三,掌握更多用法。